Monday, October 16, 2006

IT at Disney

Read MIS Asia: Fact and fantasy.

The first two days of every new cast member's training is called Disney Traditions, which is a view of the company's history and culture, how to create a magical experience for guests and the trainee's role as a cast member. Local employees act as voluntary teachers a couple of days per month.

"When some IT people applied to teach the course and were nearly appointed, the HR people were surprised, describing it as a 'fantastic' achievement.

"I am encouraged to see IT people participate, but why should it be viewed as unusual? This reflects the 'back-office culture' of IT staff and I feel that the actuality, as well as the perception, has got to change," says Coker.

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